Lay Buy Policy

PUT IT ON LAY-BUY CUSTOMER QUESTIONS & ANSWERS QUESTIONS ANSWERS

Checkout is safe & secure - All LAY-BUY payments are automatically setup with PayPal.

1. Can customer select the down-payment % they want to pay?

Customer is presented with a drop-down to select the down-payment they want to pay.

2. Can customer select how many months they need to pay-off the balance?

Customer is presented with a drop-down to select how many monthly installments

3. Cost - Are there any ongoing costs?

No ongoing costs - only a once-off 1.9% admin fee, payable to Lay-Buys.

4. Are there any interest charges?

No interest charges ever.

5. Are there any late fees?

No late fees ever.

6. How are Lay-Buy installment payments paid?

Lay-buy installment payments are auto-paid from your linked card in your PayPal setup.

7. How do I ensure all Lay-Buy installment payments are paid?

Customer is to ensure there is always funds available.

8. Can a customer manually make payments towards their Lay-Buy order?

No - all Lay-buy payments are automated via a recurring profile in your PayPal setup.

9. Can a customer settle a LAY-BUY earlier?

Yes - please contact store to revise payment plan. Customers cannot revise themselves.

10. Can a customer change the amount of months on their LAY-BUY payment plan.

Yes – please contact store to revise payment plan. Customers cannot revise themselves.

11. What happens if a payment is missed?

PayPal will then auto attempt again in 5 days, two more times.

12. Is the customer and merchant notified about a missed Payment?

Yes, PayPal will send an email notification to both parties.

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