Lay Buy Policy
PUT IT ON LAY-BUY CUSTOMER QUESTIONS & ANSWERS QUESTIONS ANSWERS
Checkout is safe & secure - All LAY-BUY payments are automatically setup with PayPal.
1. Can customer select the down-payment % they want to pay?
Customer is presented with a drop-down to select the down-payment they want to pay.
2. Can customer select how many months they need to pay-off the balance?
Customer is presented with a drop-down to select how many monthly installments
3. Cost - Are there any ongoing costs?
No ongoing costs - only a once-off 1.9% admin fee, payable to Lay-Buys.
4. Are there any interest charges?
No interest charges ever.
5. Are there any late fees?
No late fees ever.
6. How are Lay-Buy installment payments paid?
Lay-buy installment payments are auto-paid from your linked card in your PayPal setup.
7. How do I ensure all Lay-Buy installment payments are paid?
Customer is to ensure there is always funds available.
8. Can a customer manually make payments towards their Lay-Buy order?
No - all Lay-buy payments are automated via a recurring profile in your PayPal setup.
9. Can a customer settle a LAY-BUY earlier?
Yes - please contact store to revise payment plan. Customers cannot revise themselves.
10. Can a customer change the amount of months on their LAY-BUY payment plan.
Yes – please contact store to revise payment plan. Customers cannot revise themselves.
11. What happens if a payment is missed?
PayPal will then auto attempt again in 5 days, two more times.
12. Is the customer and merchant notified about a missed Payment?
Yes, PayPal will send an email notification to both parties.